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Computer Repair Service

computer-repair-service-30-poundsIf you're having computer problems in Swansea, Neath or Port Talbot, we know you will want it fixed and up and running as soon as possible...

Located in Neath we are known for the provision of quality computer repair, laptop repair & data recovery services.

Just some of the common problems we regularly repair include:


"I have a virus"

We are often called out to kill virus infections. You should only need to call us once to remove a virus because as part of our virus removal service we will also advise you on how to stay virus, spyware and malware free. We charge a flat rate of £30 for virus removals for home & business users.


"I had a power cut and now my PC wont start up"

Electrical surges or unexpected loss of power can cause several problems for PC's. Often the Power Supply (PSU) and motherboard will take the brunt of it. We can supply replacement PSU's from £10 and motherboards from £20.

 


"My computer is running slow"

Slowly but surely the performance of your PC can be reduced. Internet use and the Installing and uninstalling of applications, games and gadgets over time can leave files behind, cluttering up your hard drive. The latest games require faster processors, graphics cards and more RAM. We can advise on the best upgrades so you can make the most of your PC for many more years. Please call or email us and we will quote for the upgrade.


"Blue Screen of Death"

The infamous BSOD or "Stop Error". The first and often only sign that something has got wrong with your Laptop or PC. These can occur for many reasons, as a result of a software of hardware fault. A recent driver update problem, a faulty RAM module, overheating components such as graphics card or CPU can all cause these BSODs. We can diagnose the cause of BSODs.


We can also fix these problems...
Mouse & Keyboard problems, Noisy Fans, No Sound from Sound Card, RAM, Video Cards, Hard Drives and other hardware upgrades, plus many more, just call us.


Make a call to our support number, or request a callback via our contact form, and we will arrange a visit to get you back up and running as quickly as possible.

All makes and models of PCs repaired and Laptops repaired from £30.

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System Health Checks

computer-health-check-35-poundsJust like servicing your car, our computer health check service, will give you peace of mind about the performance of your PC or Laptop.

The more you use your Computer or Laptop, the more its performance will begin to suffer.  This is due to files being left behind after using the internet, or when programs are installed and uninstalled.

Just like servicing your car, our computer health check service, will give you peace of mind about the performance of your PC or Laptop.

The service includes:

1Virus/Spyware scan (Or Anti Virus software installation if none already in use).

2Installation of Windows Updates

3Optimise the Windows Operating System

4Clear temporary files

5PC Case internal valet

You get all of this for just £35

Please note that as many of these checks take several hours to complete, it will be necessary to take your equipment away for the service.



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Virus, Spyware & Malware Removal

We are virus removalspyware removal specialists.  Your Anti Virus Software does its best to defend against virus threats. To reduce the chance of a virus infection, you should update and scan for viruses on a regular basis.You may have been infected by a virus, If you're noticing some or all of these symptoms...

System slows down or restarts by itself.
Your Virus Scanner is disabled.
Programs unexpectedly crash or freeze or do not start up.
Unusual error messages appear during normal operation.
Pop-up's appear during internet browsing.
Search engine results or web links divert to websites other than expected.
Programs start-up or shortcuts appear on your desktop to programs you haven't installed yourself.
Unexpected loss of data.
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To prevent future infection, you can follow these steps...

 

Anti-Virus Software - Install an Anti-Virus application and make sure to update it daily. A
full virus scan should be scheduled to run at least once a week.

Windows Updates - Keep your Operating System up-to-date. Microsoft Windows has a Windows Update website for Windows XP or earlier. Windows Vista & Windows 7 have a built in Windows Updates feature accessed from the Windows button.

Phishing - Always be weary of opening emails from people you dont know. Unsolicited emails pretending to be from your bank could contain links prompting you to part with personal information including usernames, passwords or bank account information. This is known as Phishing.

SPAM - Be careful who you give your personal information to. Freely parting with your email address on social networking or unfamiliar websites can result in increased volumes of spam email to your mailbox. Once these "spammers" have your address there is little your can do to prevent them sending more and more emails. Its these emails that can often contain links to infected websites or attachments.

Telephone Scams - If someone rings you pretending to be affiliated with a particular company (Bank, PayPal, Microsoft, Virus Software companies, etc) and claim to know information about you, the chances are that they simply have your telephone number and are "phishing" for more information, going on the answers you give to their questions.

Best practice would be to hang up...simply giving out your Date of Birth and Email Address could be enough information to reset your Online Banking password!

Other recent phishing scams include the caller pretending to be from a well known software provider or anti-virus company, informing you that you have a virus, claiming to be able to remove it either by you allowing them to remote control your laptop or computer, or by paying a fee over the phone.

Installing their software (a Key Logger) will result in all your key presses and computer usage being logged and sent back to them.  If you do your banking online, your bank login details would almost certainly be logged.

Paying the removal fee will mean that you have given out your bank name, credit/debit card number, expiry date, security number, and possibly your PIN, allowing them to clone your card for future withdrawal.


If you are concerned about the security of your Laptop or Computer, please make a call to our support number, or request a callback via our contact form, and we will arrange a home visit and get you back up and running as quickly as possible.

We charge a flat rate of £30 for our virus removal service.

 

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Laptop Repair Service

laptop-repair-service-30-poundsWe are your local Laptop repair specialists and can supply and fit low cost, high quality new replacement laptop screens in Swansea, Neath, Port Talbot and large areas throughout South Wales.

We can replace Laptop Keyboards including broken or missing laptop keys, repair laptop DC jacks, replace cracked laptop plastic panels, supply new replacement Laptop batteries, new replacement laptop power supplies, perform Laptop data backup & copy/transfer & carry out laptop RAM upgrades.

Just some of the common problems we regularly repair include:

I dropped my Laptop, but now my screen is cracked, is flickering or just completely blank

We can source and fit replacement Laptop display panels from £50.

My Laptop Won't Turn On. Holding down the power button does nothing. No lights, no fan, just silence

Often simply replacing the DC jack can resolve this problem. These can become loose inside the body of the Laptop or they simply break with normal use or if the Laptop is accidentally dropped. We can fix these problems with prices starting at £30.

My Laptop battery doesn't hold its charge

Running your Laptop constantly connected to its AC Power Supply can result in reduced performance of your battery. We can source replacement Laptop batteries at competitive prices. Please call or email us and we will quote for the replacement.

I can't connect my Laptop to my wireless modem/router

The majority of older Laptops aren't wireless enabled. We can advise and upgrade your system with the right equipment and help with its setup.

I have discovered that my wi-fi connection is insecure

Wireless devices supplied by your internet provider often come with setup instructions on how to secure your connection. If you believe your connection is not secure, don't hesitate to call us for advice. An insecure connection could result in the misuse of your internet service.


laptop-ram-upgradeWe can also fix these problems...

AC Supply replacement,
Keyboard keys missing,
Mouse touchpad not working,
Install RAM,
Replace or Upgrade Hard Drives,
Plus many other hardware upgrades.


We can quickly diagnose and repair all these Laptop faults plus many more.


Make a call to our support number, or request a callback via our contact form, and we will arrange a visit to get you back up and running as quickly as possible.

All makes and models of PC's and Laptops repaired from £30.

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